Jilijili Casino Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy jilijili Casino (hereinafter referred to as "jilijili") applies to all users of the website and mobile application. jilijili is an online gaming platform built for people in Bangladesh, and protecting your personal information is one of our top priorities.

We believe privacy is a fundamental right. That's why jilijili never collects unnecessary data, never sells your information to third parties, and always uses the highest-grade security technology to keep your data safe.

What's covered in this policy:

• What data jilijili collects from you and why.
• How that information is used.
• How secure your data is.
• What rights you have over your personal data.

Jilijili only collects information that is necessary to operate the service—nothing excessive or irrelevant. Below is a breakdown of the data collected by category:

Data is collected from three sources: directly from you (at registration), automatically during your use of the platform, and from third-party verification agencies (for identity confirmation).

Jilijili uses your information only for the purposes listed below—nothing else:

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: To improve your experience and develop new features.
• Customer Support: To resolve issues and provide support.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet regulatory requirements.
• Responsible Gaming: To identify and assist with potentially problematic behavior.

Jilijili never uses your data to show you irrelevant ads or for third-party marketing purposes—unless you have explicitly given your consent.

jilijili never sells your personal information. This is our most fundamental commitment. That said, limited data may be shared in specific cases necessary to operate the service:

• Payment Providers: With bKash, Nagad, Rocket, and banks—solely to process transactions.
• Identity Verification Agencies: For the KYC process — for verification purposes only.
• IT Infrastructure Provider: Server and cloud services—covered under strict confidentiality agreements.
• Legal Authorities: When required by a court order or a lawful request from a regulatory authority.

In each of the above cases, jilijili ensures that the recipient organization upholds the same standard of privacy protection. Data is never shared with any party unless a formal agreement is in place.

Jilijili's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve website functionality.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may prevent certain jilijili features from working properly.

Jilijili uses industry-leading technology to protect your data. This isn't just a promise — it's proven in practice:

• SSL/TLS Encryption (256-bit): All your data transmissions are encrypted—the same standard used by banks and government agencies.
• Two-Factor Authentication (2FA): OTP is mandatory at login, preventing unauthorized access.
• Encrypted Database: Stored data is also kept in encrypted form.
• Regular Security Audits: Third-party cybersecurity experts regularly audit jilijili's systems.
• Firewall & Intrusion Detection: Automated 24/7 monitoring system is active.
• Data Backup: Encrypted backups are maintained across multiple secure locations.

In the event of a security breach, jilijili will notify affected users within 72 hours and take the necessary protective measures.

You have full control over your data at jilijili. You can exercise the following rights at any time:

To exercise any of the rights listed above [email protected]to send us an email. jilijili will respond to your request within 30 days.

Jilijili does not retain data longer than necessary. Retention periods depend on the purpose:

• Active Account Data: For as long as your account remains active.
• Transaction Records: Up to 7 years (in accordance with financial regulations).
• Communication History: 3 years.
• Identity Verification Documents: 5 years after account closure.
• Cookie Data: For the duration of the cookie (up to 90 days).

Once the stated retention period ends, jilijili securely deletes or anonymizes the data. No personally identifiable information is kept longer than necessary.

Jilijili's services are intended for users aged 18 and above. jilijili does not knowingly collect information from minors.

Our Measures to Protect Minors' Data:

• Age verification is mandatory during registration.
• Age is verified through your national ID.
• Suspicious accounts are subject to additional verification.

If you become aware that a minor has registered an account at jilijili, please contact us immediately at [email protected]to let us know. jilijili will investigate promptly and take the necessary action.

Jilijili may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, a notification will be sent to your registered email or via the app.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related complaints or inquiries: